Shipping policy

At CozyFeastBowl, we aim to make receiving your pet feeding essentials simple and convenient. Please review our shipping terms below.

1. Free Worldwide Shipping

We offer free worldwide shipping on orders placed through our store. No standard shipping fee will be charged on eligible orders.

2. Delivery Time

Our estimated delivery timeframe is 7–10 days after your order has been processed and shipped.

Delivery times are estimates and may occasionally vary due to carrier delays, customs processing, holidays, severe weather, or other circumstances outside our reasonable control.

3. Order Processing

Orders are processed after successful payment confirmation. Once your order has been prepared and shipped, tracking information may be provided when available.

4. Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us as soon as possible at support@cozyfeastbowl.shop. We cannot guarantee address changes once an order has been shipped.

5. Delayed or Missing Orders

If your order has not arrived within the expected timeframe, please contact our customer support team with your order number so we can assist you.

If tracking shows your package as delivered but you cannot locate it, please check with household members, neighbors, and the local carrier before contacting us.

6. Customs & Import Charges

International orders may be subject to customs duties, taxes, or import charges depending on the destination country's regulations. Where applicable, such charges are separate from our free shipping offer unless otherwise stated during checkout.